About Tahoe Club

Tahoe Club

Customer Service Notice

In view of the latest development of the COVID-19 pandemic, with effect from today, Tahoe Club VIP services will be available by appointment only. Please arrange with us at least one business day in advance. If you have any enquiries or need assistance, you may email us at TahoeClubVIP@tahoelife.com.hk.

Serving with Sincerity ∙ Honest and Reliable ∙ Craft a Brilliant Future

Tahoe Life strives for excellence in serving our customers with top-notch products and services. In line with Tahoe Group’s strategy of ‘Serving Customers for Life with Sincerity’, we launch the Tahoe Club VIP Programme to provide you with more than expected services.

Tahoe Club VIP Programme is exclusive for selected Tahoe Life’s customers. To thank our valued customers, we offer our VIP members a combination of benefits, privileges and priority services for your continuous trust and support.

A trustworthy and reliable partner is an important companion, we are committed to offer you services with care and sincerity, also to craft a brilliant future for you.

Loyalty – We serve you with sincerity and hoping for your loyalty and trust.

We always serve you with sincerity and wish to deliver you a unique and engaging customer experience.

We believed that your loyalty is an affirmation of our tailor-made services.

Tahoe Club VIP Programme is a communication platform connecting you and us. You can enjoy a variety of benefits and privileges from time to time in rewarding your loyalty.

Trust – We are your trustworthy and reliable partner.

We are committed to providing comprehensive and high-end life insurance products and services to our valuable customers. The extensive experience and steady growth of the Group are essential elements of being a trustworthy and reliable partner to you.

We believed that your trust in us is built on the solid strengths of our company.

In response to your trust in us, each tier of Tahoe Club VIP members can enjoy different levels of benefits and privileges.

Engagement – We are closely connected with you to strengthen our long term relationship.

We always listen to your needs and suggestions, and we aim to deliver personalised and unique services, hoping to maintain a close relationship with you.

We attentively take care of your needs to engage with your life, with the aim of crafting a brilliant future for you. 

Our professional customer services team is always here to answer your enquiries, you may contact them via our dedicated customer services hotline for further assistance. Your feedback is very important to us, it motivates us to improve our services for bringing you a better customer experience.

Growth – We grow up with you and serve you for life.

The Group has been actively providing diversified products and services to our customers, it gives us a solid foundation of serving our customers for life.

It is our wish to grow up together with you and plan for your future.

We celebrate your birthday with an exclusive birthday offer; provide wide range of healthcare benefits and organise privileged events to share special moment with you.