Customer Service Notice
As our customer service hotline may currently experience a high volume of enquiries, our customer service representatives may not be able to answer all telephone enquiries in time. You may contact us by the means stated below and we will be in touch as soon as possible to follow up with you. We apologise for any inconvenience caused.
- Contact your designated insurance intermediary (if any);
- Leave your enquiry and contact details (including your name and phone number) in the voice mailbox of our customer service hotline (tel: 3767 8777); or
- Email Tahoe Life customer service team at cs@tahoelife.com.hk.
For any matters concerning the appointment of Managers (please refer to: https://www.tahoelife.com.hk/tl/en/news/corporate-update/2024/1217/index.html), please contact the Managers’ team by phone at 2238 7006 or by email at tahoe_en@deloitte.com.hk.
Customers are advised to remain alert and beware of scams. If you discover any suspicious activity or suspect you have been scammed, please contact our Customer Service immediately for assistance (Tel: 3767 8777 / Email: cs@tahoelife.com.hk) or report the incident to the Police.
New product
Captain Cool Children
Savings Plan
Offers the Captain Cool Dreams Come True Award up to USD130,000 and encourages children to explore the world beyond school
Brighter Future Income Plan
The plan combines retirement financial planning and inheritance of wealth with flexible income options, it facilitates our customers to realise their dreams and plan for a brighter future.
Flourish Life Savings
Protection Plan
You can complete the premium contributions in as short as four years and enjoy protection up to the age of 138 of the initial insured.
Promise Wealth Savings
Protection Plan
The Plan not only addresses your needs of savings and protection, but may also pass on the fruits of your hard work to the next generation as you wish, providing you and your beloved family with comprehensive protection.
MultiGuard Critical Illness
Protection Plan
Offers you "Medical + Critical Illness" two-in-one protection against 171 critical illnesses and 19 benign tumours. Up to 600% of sum assured.
Shining Years Deferred
Annuity Plan
A Qualifying Deferred Annuity Policy helping you growing wealth for a better retirement
Hot Products
Recent Awards
Tahoe Life’s achievements in product development, brand building and corporate governance are being recognised and awarded by different industry leaders.
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Good MPF Employer Award 2020 - 2021
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BENCHMARK Wealth Management Awards 2020
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Capital Weekly Service Awards 2020
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Good MPF Employer Award 2019 - 2020
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Health Partnership Awards 2020
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Bloomberg Businessweek Financial Institution Awards 2020
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GBA Insurance Awards 2020 - Hong Kong Region
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The Outstanding Brand Awards 2020
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The Capital Outstanding Enterprise Awards 2020
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BENCHMARK Wealth Management Awards 2019
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Hong Kong Insurance Awards 2019
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The Outstanding Brand Awards 2019 organised by the Economic Digest
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GBA Insurance Awards - Hong Kong Region
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Hong Kong Leaders’ Choice 2019
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